Dux company information

Dux is one of the oldest and most well known Australian hot water system brands. They have been manufacturing quality hot water products for Aussie households since 1915. Owned by Japanese manufacturer Noritz, about 90% of Dux's revenue is from products they manufacture in Australia at their Moss Vale facility.

Using a 'Quality Endorsed Company production system', Dux hot water systems are built to last. They have a very large range of different types of systems available to suit the needs of all home sizes and even large commercial applications.

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Types of Dux hot water systems

Dux hot water systems come in a very large variety of different types, sizes and ranges They have an option to suit any type of hot water need, from small residential homes through to large multi-unit dwellings and commercial applications.

'Proflo' electric tank storage systems

  • Available in 25L, 50L, 80L, 125L, 160L, 250L, 315L and 400L options
  • All units deliver mains pressure to keep up with water demands
  • Made from durable Y class commercial grade enamel with a tough polymer base
  • Available in indoor/outdoor use, with multiple element options

'Prodigy' gas storage tank systems

  • Available in 135L and 170L options
  • Comes in 4 star or 5 star energy efficiency rating models
  • Compatible with natural gas or propane
  • 100% Australian made
  • Special burner technology for faster recovery

'Always Hot' continuous flow (tankless) systems

  • Available in 17L/min, 21L/min, 26L/min & 32L/min sizes
  • All models are 5-6 star energy efficiency rating
  • 'Non-condensing' (single copper heat exchanger) or 'condensing' (dual heat exchanger) options

'Ecosmart' gas & electric boosted solar systems

  • 2 panel systems available in 250L, 315L & 400L options
  • 3 panel systems available in 315L & 400L options
  • Gas models use a tankless continuous flow system
  • Electric models have a solar tank with dense, 50mm thick polyurethane insulation

'Ecosmart' heat pump systems

  • Available in 200L & 285L options
  • Up to 4 x more energy efficient than standard hot water systems
  • Australian made with a patented heating coil & anti-corrosive coating
  • Comes with a phone app to monitor and adjust settings
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Jim’s Group National Guarantee

For your peace of mind, all plumbing work is backed by Jim’s Group national warranty guarantee - view details

Plumbing emergency?

CALL 13 15 46

24/7 Dux plumbing specialists

If you have any sort of issue with your Dux hot water system, we can help! Whether it has packed it and you need it fixed or replaced, or would like a maintenance service to extend it's longevity, our licensed plumbers can assist.

We have franchisees across Australia in Sydney, Brisbane, Melbourne and Adelaide ready to take your call. They can be at your house quickly in the case of an emergency, to give you an expert diagnosis and cost-effective solution to get your hot water back on ASAP.

Sales & installation for all Dux models

We can supply you with a new Dux hot water system and professionally install it in your home quickly. Let our licensed plumbers handle everything from start to finish with our fully-inclusive sale and installation service. We can even recommend the best and most cost-effective model from the huge range of Dux hot water systems to suit your home and budget.

Whether it is gas or electric, storage tank or continuous flow, or even a full solar setup, our licensed plumbers can have it professionally hooked up ready for a nice hot shower in no time.

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Buy now pay later - Jim's Pay Plan

A new hot water system can be hard to budget for when it just packs it in suddenly. If you need to replace your system but don't have the funds, you may be eligible for Jim's Pay Plan. This allows you to pay over the course of 4, 6, 9 or 12 months interest free.


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Our plumbers are Dux specialists. Request a free quote below for 24/7 sales, installation or repair services.

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