These terms and conditions ("Terms") govern the provision of roofing services by Jim's Plumbing ("the Company") to its customers. By accepting our quotation and engaging Jim's Plumbing for Plumbing services, you agree to comply with and be bound by the following Terms:
All our quotations are valid for 30 days and are subject to the following conditions. Acceptance of our quotation also involves acceptance of these conditions.
1. RESPONSIBILITY FOR PAYMENT
All quotations are NETT prices for cash payment. A refundable deposit of up to 10% of the contract price may be required on acceptance of this quotation or where specialised sub-contracted labour or material is necessary. The owner accepts responsibility for the payment once instruction has been given by the owner or his agent to Jim’s Plumbing or its agent/s either by phone, fax, e-mail or in person to proceed with the work whether the original quotation has been signed or not. Where Jim’s plumbing or its agent/s orders special items to fulfil this contract and the customer cancels the contract the customer remains liable for the retail price of the goods over and above the deposit held if any. On payment of the balance, materials will be handed over to the customer on completion of work and receipt of invoices. Failure re to comply with payment terms will void warranty and will incur a 10% surcharge. All materials remain the property of Jim’s Plumbing until final payment has been made.
(a) Progress payments may be required also on arrival of materials and cost of goods, which will be clearly communicated to the customer.
(b) Jim’s plumbing must be paid on completion of the work or when costs have incurred.
(c) Failure to make final payment under this contract on time will incur a late payment fee of 25% of contract price.
2. ELECTRICITY AND WATER SUPPLY
The owner shall supply adequate access to water, electricity, toilet and washing facilities at all times during construction. If electricity and water are not supplied any extra cost incurred including generator hire, cartage, loss of time or additional labour shall be charged to the owners.
3. SITE
a) This quotation for Handyman work is, unless otherwise shown herein, based on construction on clear unobstructed areas.
b) Unless otherwise provided in this quotation, the owners shall clear all obstructions and provide a clear working area and access. If the owner fails to remove obstructions, then costs to remove, including equipment and labour costs at our normal hourly rate, shall be payable by the owners.
c) The owners shall be responsible for locating and notifying Jim’s plumbing in writing prior to construction of the position of all underground obstructions including electrical and telephone cables, gas, water, storm water and sewerage pipes and any other service facility which is or may be affected by the construction and shall indemnify Jim’s Plumbing and its agents against any claims or demands made by any person or authority in respect of any damage.
d) The owners shall remove or protect any plants, ornaments, pipes, furniture and pets/ animals etc. which may be damaged as well as all rubbish. Jim’s Plumbing shall exercise all care but accept no responsibility. Any costs incurred in the removal of furniture, appliances, rubbish. including additional labour shall be payable by the owners.
e) No allowance has been made for the replacement of rotten wood or faulty previous workmanship found during the fulfilment of this quotation. Any costs incurred in the replacement of rotten work or the rectification of previous faulty workmanship including additional labour, shall be payable by the owners.
4. PERMITS
Unless otherwise provided for in the quotation the owners shall obtain any necessary permits and supply a copy of the permit and conditions on acceptance of the quotation to Jim’s Plumbing. If meeting the conditions incurs any extra costs these will be charged to the owners.
5. WARRANTY
You as the owner/client may make no claims against us in respect of faulty materials or workmanship unless you have first:
(a) Notified us in writing of each such alleged defect in material ls or workmanship.
(b) Provided an opportunity for us or our representative to inspect each such alleged defect.
(c) Given written notice of all works which you claim to be necessary to rectify the work.
To the extent required by the Home Building Act, Jim’s Plumbing warrants that:
(a) The works will be performed in a proper and workmanlike manner and in accordance with the description of works or plans attached to this contract.
(b) All materials supplied by Jim’s Plumbing will be good and suitable for the purpose for which they are used and unless otherwise stated, those materials will be new.
(c) The works will be done in accordance with the Home Building Act or any other applicable law.
(d) The works will be done with due diligence and within a reasonable time.
The parties hereby agree in the event of any dispute arising between them in performance of this agreement they shall not proceed in court or law but shall proceed by way of arbitration and shall be bound by the decision of the arbitrator.
6. SITE CLEANUP
Jim’s Plumbing shall be responsible for cleaning up the work area and removal of all debris including of cuts, cement bags and packaging left by Jim’s Plumbing only but shall not be responsible for the disposal of any rubbish. Jim’s Plumbing will not be responsible for the cleaning up where other contractors worked. Should skip bins be required the cost for rental thereof shall be for the clients’ account.
7. MATERIALS
If any materials for the works as quoted are supplied by the customer, then the following obligations will apply to the customer:
a) The customer assumes full responsibility and liability for ordering the correct materials and must ensure they arrive on time.
b) At time lost to Jim’s Plumbing due to incorrect ordering, faulty materials or late arrival will be charged at our normal hourly rate.
c) Jim’s Plumbing makes no warranty on materials ordered or supplied by the customer.
8. VARIATIONS
If a variation is requested, then Jim’s Plumbing will provide a written quote detailing the works required. Not until the signed quote is returned to Jim’s Plumbing will the works commence.
9. BLOCKED DRAINS
If the customer does NOT agree to a full CCTV (camera) inspection so we can identify the exact problem, then we cannot offer a warranty on our work as we have not been given the opportunity to inspect the pipes in full.
Your Jim’s plumber will advise on the best solution possible for your blocked drain.
YOUR GUARANTEE
Additional to any statutory requirements all works performed under this contract is guaranteed by Jim’s Plumbing for a period of 12 months against defects in quality of workmanship. Claims must be lodged in writing within 7 days of first appearing to Jim’s Plumbing in the first instance. Jim’s Plumbing reserves the right to repair and make good any materials and labour required to fulfil this guarantee.
By accepting Jim's Plumbing's quotation and engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.